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Selling items is a cake walk for people who know their product well. Guys who can speak for hours on a particular product are also confident of selling the item without much hassle. They are confident that they will be able to answer any questions that are thrown at them. Their confidence about the product speaks how knowledgeable they are and how easily they can convince people to buy the item.
Salesmanship is all about the confidence you have on yourself and the product that you are selling. If the product that you are asked to sell is not quality stuff you will problems while pitching it because you know at the back of your mind that you are not speaking the whole truth. You are disclosing facts that the customer needs to know but there is very high possibility that the customer will get back to you with complaints. This will pull down your confidence level while pitching the commodity. This is why you should never engage in things that are of inferior quality because it will come back to you and you may lose your customer forever.
A sales man who sells heavy equipment needs to be very precise with the features and the shortcomings of the machine. He/she just can’t afford to misinform his customer about the machine. In case, he/she is asked a question that is technical and he does not have an answer for it then he should state that he will get the answer for him rather than saying something that may sound good at that point in time but when the beans are spilled he may get into a problem.
Technical knowledge of heavy equipment is not necessary for a salesman but it is always better to know more about the stuff you are selling than asking the customer to give you time to get back with an answer. It somehow also puts you in a bad light and the customer may wonder if you at all know anything about the machine. Remember there are many other heavy equipment salesman who are in hunt of customers. In a situation like this, you can’t afford to lose a prospect with your ignorance for the machine.
Spend time with engineers to know a bit of technical stuff. No one can tell you about heavy equipment better than an engineer who works on building machines. If you can’t catch hold of an engineer which in most of the time is difficult to get through to them you can always find a heavy equipment mechanic who will be the next best person to help you explore your knowledge on heavy equipment. You can watch him work on a machine and ask questions. Apart from this, you can also watch videos on internet that will impart you information about different types of heavy equipment. These things will really help you gain lot of information about machines and this in turn will help you gain the confidence to sell the product.