Tag Archives: heavy equipment company

Do not keep old heavy equipment for long – Sell them off

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To expect a re-sale value on a used commodity is not wrong but if you expect to get a good price on an item that has nothing left in it, you may become highly disappointed. When it comes to heavy equipment you will also come across people who do not believe in buying new stuff. They see profit in buying old machines, renovating them and make them new. In this way they get heavy equipment at a cheaper price. But these guys do not buy machines that are extremely old and has absolutely no use. You can’t do any modification on them nor are they compatible for installing any modern features. It is just scrap and needs to be re-built all over again. This means that the seller if tries to sell such a stuff will get nothing but peanuts.

List it in an auction site:-

There are plenty of online websites that deals with auctioning heavy equipment and its parts. You can select one such site which is popular with people and list your heavy equipment out there. Please do mention the model number and the year the machine was made. Do mention about the recent changes that you have made in the machine. For instance, if you have painted the machine or have replaced any critical part of it that needs to be stated. The members of the site should know about the improvements that you have made on the machine. It will only help them to gain confidence on you and your product.

Sell it to a friend or amongst your peers:-

This is perhaps the safest way to sell your used heavy equipment. Your friend might have a need for the equipment and he has a lower budget. You can help him by selling your stuff at a lesser price. In this way, you do not have to hang around looking for buyers when you have one next to you. Let your friend inspect the machine and if he find it worthy, he will make an offer. However, if you offer him to buy quite an old model, he might not show any interest. For that matter, nobody will show any interest if you sell machines that are way back in time. They need machines that can support the modern technology and are also less expensive.

Sell it to heavy equipment workshop:-

If you do not get any buyer for your heavy equipment, you can sell it to a guy who runs heavy equipment workshop/company. They might be interested in buying it but they will not be ready to pay you the price that you expect. Ideally, these guys are the last option that people go for and they also know that. If you have to really do away with your machine and are not getting any takers then you have to take this as an option rather to sell it as scrap. These guys will anyways pay you more than a scrap dealer.

After sales service can turn the fortune of a heavy equipment company

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We have all made to understand that the growth of a company is determined on its sales. By large, this perception is true but not the ultimate truth. There is something that plays an equally important role when it comes to the growth of the company. Not only this, it also helps in increasing the sales by upsizing the goodwill of the company. This important instrument is known as the after sales service. There was a time when not much importance was given to after sales service and people believed that it is only high sales figure that counts to the growth of the company. But later people realized that good after sales service plays a dominant role to increase the sales and since then companies who are into manufacturing business have started with the servicing department as well. Soon other industries from non-manufacturing background also followed suit and today people give lot of credibility to after sales service.

The after sales service is a much needed concept in the heavy equipment industry. Here people are dealing with machines that cost them thousands of dollars and just in case for some reason if they stop working, the consumers are in the middle of nowhere. They will be completely lost and may not know whom to approach to get the issue sorted. They will come up with the belief that the heavy equipment company has sold them a faulty stuff and may put the entire blame on them. Now this hampers the goodwill of the company which the heavy equipment company will not want to happen. It is therefore that the after sales service becomes so instrumental. Now the buyer knows that he can approach the company if the stuff stops working and they will take charge of the situation and try to get it resolved.

Now every heavy equipment manufacturing company has got a customer care number. Now a consumer can use this number to get connected with the sales team or with the after sales service team or with any other department of the company. So when the consumer has issues with the machine, dial up the number and speak with the agent out there. Tell the person your problem and he/she will connect you to the right team. Once you are connected to someone from the team, the next person might ask you follow certain things that will let you to take care of the issue but if that does not work, then an engineer will be booked.

The later part is simple. The engineer will check the machine and will try to fix the problem. In case, if he finds that the problem is irreparable and was some kind of defect on the part of the company, he might even raise a request to send you a new machine. Ideally, they try to sort the problem first and keep the replacement of the faulty machine with a new one as the last option.

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