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How to diagnose fault codes on heavy equipment

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Knowing the nature of work heavy equipment are bound to have issues which can even result in loss of work. Therefore it is so critical to ensure that the heavy equipment are in good shape. Machines do give some hints letting the operator know that there is some issue that is getting generated in it and it should be taken care of at the earliest. These hints are known as fault codes or diagnostic codes. The purpose of the code is to inform the owner of the machine or the person who works on it about a specific problem that will crop up in the future. It then becomes the responsibility of the operator to understand the codes and what it is pertaining to. Different types of problems are relayed through different types of codes and one must know how to read them. Once you are able to read the codes and understand what it is trying to say you will save a lot on the operating cost of the machine.

One can read the codes through the OEM’s telematics platform. This is a highly useful platform that one can make use of and prevent their machines from any breakdowns happening in the future. Since the OEM’s send early notifications action needs to be taken in the right direction. For instance, if the OEM sends fault codes for over speeding the engine, one must realize that he is probably driving too fast on a steep path. The person should understand the code and bring a change in his way of driving the machine. He should be more careful while driving on steep paths as the machine has already thrown faulty codes pertaining to that subject. It also means that there are chances that the machine may develop complications if the driver does not stop driving fast on steep roads.

If you are a person who does not understand much about faulty codes then the best option would be to gather the codes and take it to the equipment dealer. The maintenance manager will go through the codes and will advise you on the future course of action. They are the guys who deal with the faulty codes every now and then and therefore it makes more sense to you to approach them with the faulty codes and ask them to set up some plan and advise you on the type of action/care you should be taking to keep the machine in order.

The owner of the heavy equipment can send the fault codes wirelessly and can alert the technician of the ground situation. If the technician sees codes that suggest him to change a particular part of the machine then he can inform the owner accordingly and likewise a decision can be taken. The owner will in no way want to reduce the productivity of the day and will therefore not take any chances. The fault codes help in a big way to increase the overall life and also augment the productivity of the machine.

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How to operate a loader

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Loaders are one of the most essential and important heavy construction equipment that the construction workers simply cannot do without, in the current construction scenario. However, operating the loader, or in fact any other heavy construction equipment, is not an easy task. You need to make sure that you know the steps properly, so that the loader doesn’t tip over or change directions all of a sudden.

Start with choosing the right size and power of the loader. There are different kinds of the loaders. You can choose a skid loader or a wheel loader or the other kinds of loaders, as per your requirement. Once you have done so, you need to follow these steps.

  • Read the user manual:

 

The first step is to read the user manual of the loader carefully. There you will be guided about the different switches, levers and other tools. Take your seat and carefully identify the switches. Before you start, you must fasten your seat belt properly, so that you do not fall from the loader.

  • Understand the controls:

 

There are two steering handles in almost all the loaders. They are located on the sides of the arm rest of both sides of the loader. There is also a diagram for the buttons that clearly state how the loader runs and before you start the machine, you need to look at the loader carefully.

  • Start the loader:

 

To start the loader, usually you are given a key that is almost similar to that of a car. Some loaders are also started by a clearly visible start button. Nowadays, the newer loaders come with a keypad, where you will have to enter the starting code and the machine will start.

  • Unlock the controls:

 

Usually the control system is locked and hence, as you start the machine or loader, you need to unlock the control system. A toggle switch does the job and when it is turned off, a red lamp is ignited and when it is switched on, it turns green.

  • Moving the bucket:

 

Usually the bucket is controlled by the left steering handle. It must be made assured that the joystick is moved only to the right or left side or to the front and back. Diagonal movement may cause the machine to act differently; rather than moving the bucket. Many loaders use pedals to run the machine and control the buckets. While moving the vehicle, you must always lift the bucket high enough to see the front clearly.

  • Controlling the right handle:

 

The right handle controls how the bucket is operated to load and unload the debris. Moving the right handle to the left will raise the bucket and moving it to the right will unload or dump the material in the bucket.

Now that you have understood how the loaders can be operated, it is a must that you stop the loader right in front of the pile of material that you want to load or unload. Once you are done, park the machine properly, so that it doesn’t obstruct the area. Always move the vehicle in slow speed.

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How to become a successful heavy equipment salesman

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Success in any industry and in any profession comes with determination, knowledge and the zeal to work hard in that stream. People should be running after achieving this basic criteria rest follows. Some people are of the opinion that selling a thing is the most difficult job. But as a matter of fact, day in and day out we are in some way or the other selling something or the other, sometimes knowing and many times unknowingly. This means that we are constantly in the process of selling. It is just that we are not aware of it. People who are salesman experiences different kinds of scenarios with each passing day. The ones who are able to manage those situations well find themselves near to success. It is because they learn from those situations and apply it the next time they get them.

Selling heavy equipment is like any other product is full of challenges and perhaps it is a bit more difficult than the rest. There is huge demand for good machines but at the same time there is good deal of competition as well. It is not just the domestic players that you have to deal with but also the foreign players that has seen US as their potential customer. The end user has more options now and this makes your job a bit difficult. There are few things that you can do differently from the rest of the population that can make you successful in this form of the business.

Know your product well:-

Salesmen are normally sent to sell products without them knowing much about it. This can’t be expected to be done in the case of heavy equipment salesman. He/she is supposed to know his product well. When they speak to their client they need to speak sense or you just lose the deal. When you do not have answers for the questions posed to you, make a note of that and inform that you will let them know about it. Please do not speak something that you are not sure about. You never know how much the prospect knows about heavy equipment and if he/she finds that you gave him an incorrect input, you are done with him.

Sell machines that suit his/her requirement:-

The conversation between you and the prospect went successful and he/she is ready to buy a machine. Now there are 2 different types of machines that can be sold to him/her. However, one will be quite effective and the other is not. But you get more commission on the latter. Here comes your commitment towards the buyer into play. You should sell the one that suits his requirement and not the one that earns you more money.

Give correct suggestion even if it costs you a sale:-

A construction business owner at times sees himself/herself in a dilemma where he/she is required to choose a machine produced by two different companies. You as a salesman will suggest him as per his requirement even it means doing away with your brand. You may not be able to make any money at that point in time but have won the trust of the person. This will get you more business in the future.

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How to train the newcomers in the construction industry

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Recruiting new people in your company is a sign that your company is growing. But apart from that, it becomes the responsibility of the tenured men/women to see that the newcomers feel at ease. They do not have to struggle for petty things. Since they are new to the company they will not know the rules and regulations formed by the company for its employees and therefore they might do something that is kind of forbidden in the rulebook of that particular company.

The veterans should therefore lead the way and informed the new guys of the rules. Things that they should do and stuffs that they should refrain from doing should be explicitly communicated to them. Other than that, they should be guided with other facilities like restrooms, pantry, cafeteria etc. Most importantly, they should be guided on doing their work the right way.

Day in and day out, new people join the construction industry. Some are absolutely new to the industry and some have worked in other construction companies and have switched jobs. There is a variance among these 2 sections. For the ones who are absolutely new to the industry should be taken care quite delicately. They do not know anything about the business and hence they should be first given some training so that they understand the etiquettes of the business. Simultaneously they should also be trained on their work so that they can learn both the things at the same time. Being new to the industry, they might take some time to understand how things work here but if they are sharp, they will catch things up real soon.

For people who already have some experience in the construction industry, they only need to be updated about the etiquettes one should follow while they are a part of the company. Rest is expected to be already known to them.

One should be patient while training newbie:-

The trainer or veteran who has been assigned the responsibility to train the newbie has to be a guy with ample patience. He just can’t manage to lose his cool. The new guys will throw questions at him. Some will make sense to him and some will not. But he should not disregard any question or grumble when he gets a question that is according to him an incorrect one or make no sense. The newcomers are bound to make all sorts of question and the trainer needs to answer them patiently and by giving examples.

Practical approach is a must:-

Training on any construction related subject can’t be taught only in a classroom. They guys need to learn things on the jobsite. They need to see things happening and how others are working. They should be allowed to try while they have someone around them who will monitor their work and if correct them if they go wrong. This is perhaps the only way by which they can learn things sooner.

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How to keep your employees happy

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One of the biggest challenges that many construction business owners encounter is massive attrition of employees. Once the employee works with a construction company for a couple of years, they tend to switch companies and move into a company that pays them better remuneration. This means that they have to spend a lot on training new employees every year. The number of people who stays back in a company after having worked for 5 years or more than that is very less and construction business owners have a hard time in dealing with this crisis. Though they manage to recruit experienced men but they also have to pay a higher price for having their services. This does no good to them but is a kind of money drain that they are finding difficult to avoid.

There are some very simple things that one may follow to keep their employees happy and avoid their movement to other companies.

Acknowledge and appreciate their hard work:-

When your employees put their soul and work for you, it becomes your duty to acknowledge and appreciate their work. If you fail to do so then they have plenty of other options where they can expect better employers who will appreciate their work. Appreciating their work also increases their morale and they start feeling that the company belongs to them. This will only add to the fervor of continuing the hard work for the company. It actually works big time to establish the healthy relation between the employer and the employee.

Equip them with state of the art machines:-

You can’t expect your employees to give you quality work without providing them with state of the art earth moving equipment. They need good machines to give solid outcome or else they might not want to work for you. Working on outdated machines means exerting more force on a job which otherwise can be done without having much physical difficulty if they were given the option of using technologically advanced machines.

Speak with them quite often:-

A healthy relationship is generated when you often speak with the other person and ask about his well-being. In the construction business, where most of the business owners are more concerned with profit making, the employee will truly appreciate your effort to reach out to them and speak to them about their family and their wellbeing. In case, if anybody is in a financial mess, then you can try to give them a loan out of company’s reserves and help him out from that crisis. This speaks high volume about the kind of person you carry in front of your employee.

Give gifts and bonuses during Christmas:-

It is a goodwill gesture if you offer your employees with some gifts and bonuses during Christmas. It will make them extremely happy if you give them or to the family of the employees any gifts during this festive season. It does matter a lot to them. Giving such freebies may pinch you a little but will definitely bring a big smile on the face of the people who devote most part of their days’ time working for you.

How to handle rejection as a heavy equipment salesman

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We all see selling as a difficult profession. It is because you got to convince people to buy something that you believe is important for them. However, the person to whom you are trying to sell it may not find it to be at all important. So your job then becomes to talk about all the possible features related to the product and create the need for it in the mind of the taker. This creation of need in the mind of the prospect is a real tough job and not many are able to do that successfully. Many ace sales persons have written in their books about the difficulties they have experienced while creating the need in the minds of the prospective buyer and they have also suggested ways and means that one can take to tackle that part of the problem. However, there is something more important that a salesperson should be learning before learning anything else and that is the way to handle a rejection.

Salesmen who are into selling of heavy equipment have a real tough time doing their job. They are actually dealing with a high priced product that is basically sold to people belonging to a particular domain. This means that your market is quite restricted. It is not like selling a high priced car that many like but can’t buy as they can’t afford it. Here the case is completely different. You are dealing with an item whose takers belong to a specific industry and therefore your scope to sell it in good numbers becomes restricted. This is perhaps the reason why a heavy equipment salesman has the chance to experience rejection lot many times than a salesman selling a car.

Be optimistic in your approach:-

Your approach speaks a lot about your personality and especially when you are a heavy equipment salesman your approach matters a lot than anything else. Your knowledge on your product needs to be absolutely bang-on and that perhaps constitute a larger portion of your self-confidence but your approach towards your profession should be nothing less than splendid. You may have been rejected many times and there may be situations when people will simply not want to meet you but that should not deter you or your approach towards meeting people. Your frame of mind should be always optimistic, nothing less than positive. It is this positive approach that plays an instrumental role towards handling rejection.

Share your experiences with your seniors:-

It is always useful to be around people who are jolly and have a good sense of humor and if such people are your seniors you should consider yourself to be damn lucky. You can share your experience where the prospect didn’t want to buy the machine or have insulted you or simply asked you to leave, leaving you dejected. Your senior in this case will give you a piece of their mind and try to ease you by cracking a joke or two. It also acts as a stress buster. Not just your senior but share your days’ time with anybody that you are convenient with. You can also play around with your dog for that matter. It is undeniably a great way to handle rejections.

How to recruit competent operators

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Day in and day out we are witnessing a lot of changes in the way heavy equipment are being operated. It is primarily because of the ever increasing want of the consumer to make operating heavy equipment simpler and also because they want their work to be completed in comparatively lesser time so that they can concentrate on new projects. This has certainly given rise to the want of advanced heavy equipment and also simultaneously has given rise to the requirement of competent operators. Good operators have become a very rare commodity and are not easily found.

If you own a big construction house, you will not more than 6-7 operators who are highly experienced and know their job well. The other lot will always be a factor of worry for you. It has therefore become a skill to recruit competent operators for your company and we will discuss what exactly should be done to recognize their talent and make them a part of your organization.

Check how much they know about their work:-

It is important to check how knowledgeable the operator is as far as his work is concerned and how much he knows about heavy equipment. Check which all machines has he operated in the last 2 years and if there are any cases of accidents reported against him. Competencies do come with experience but that is certainly not the only criteria to become a competent operator. Therefore, you can also look for guys who do not have much experience but are still good with machines. You can ask them several questions pertaining to the equipment they have operated and check how correct they are while answering them. This will give you a hint on what kind of operator you are hiring.

Trial check is necessary to check their competency:-

In order to know how good they are in operating the heavy equipment, you can ask them to operate a machine and tell them what they need to do. Your instructions should be crystal clear so that they can perform the task without any confusion. Now if they complete the task without any error, you have the right guy for the job. This method of checking the competency of the operator is performed by many construction companies who are able to recruit ace operators.

 

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How to become a successful construction business owner

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Many people who own a construction business wonder how someone can establish such a huge construction empire in this lifetime. For them it took years to get stabilized and there are few men who simply got success in every decision they took, in every sphere they moved. It looked all so easy for them as if they did not have to go through any hardships, any trouble or any challenge in setting up their business empire.

From the outset, we may see that they have got everything so easily but if we look into the depth of the matter, we will find lot many sacrifices that were made to reach the place that they are in. Life is never a bed of roses for anybody and all have to go through some amount of hardships to gain a place in their life. It is just that how they take things. If they are positive in life things are bound to go well but if they are pessimist and crib on every little thing, they will have a hard time in dealing with realities.

There are few very basic yet important things that you need to follow to taste success in this form of business.

Believe in yourself:-

You will get a lot of people who may not find your decision making ability to be appropriate and may feel that this will not work under the current situation. But if you feel it is worth taking the risk, go ahead and take it. You know yourself better than anybody else does. However, before you take a decision, take your stakeholder into confidence. There will be always 2 outcome of your decision. Either you will hit the bull’s eye or it will backfire. You got to be ready for both accolades as well as criticism. The crux of the matter is that you have given it a shot and that is important.

Keep yourself open for suggestions:-

A construction business owner should keep his minds open for any suggestions that he receives from business experts. The business decisions should be on the basis of these suggestions. The business experts understand the market better than the one who operates the business. They do round the clock analysis and then come down to a conclusion. They may not be able to estimate the future quite precisely but may remain close to what we call precise.

Set up good rapport with your clients and stakeholders:-

Getting more business fairly depends on the kind of relationship you have with your clients and stakeholders. Setting up good rapport with them can go a long way in getting more businesses from them. Delivering work on time, being honest with them may sound very basic but it matters a lot in times where people take any mode to please others. Standing tall on your ethics does matter a lot in establishing confidence in the hearts of your clients. Giving quality work also plays a significant role in generating strong rapport with the clients.

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How to knock down a bridge with an excavator

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It is not necessary that we need a dozer to knock down a huge structure but can be done with the help of heavy equipment which is considered to be a multi-task machine. There is not much heavy equipment that can do multi-tasking. For instance, a grader can be used for only grading purpose and if you try to do something more from it, it may not give you the same performance that you can get from the heavy equipment which is meant to do that sort of work. Same goes with other heavy equipment as they are built to do a particular kind of work but there are few machines that can multi-task real well and an excavator certainly falls in that bucket. Today, an excavator is not only used for digging work but is also used for other wide range of activities and one of them is to knock down a heavy structure.

These days’ excavators are being used to knock down bridges. It may sound to be a strange idea but has been applied by many contractors who work only on excavators. Though the same kind of job can also be done by using a dozer, yet contractors who have been using excavators do not want to switch over to any other equipment. Since they know that their machine can be equipped with attachments that can get almost any work done, they prefer changing the attachments and not their heavy equipment. Excavators are good in digging work and in order to bring down a bridge, it is first important to weaken its foundation and then you can hit hard on the surface to break it down completely.

So the first thing that the operator does is it starts working on the foundation of the bridge. It erodes the ground making the foundation weaker and then once you can see the base of the foundation, all you have to do it hit the surface of the bridge with a wrecking ball/crusher/hammer and bring it down. After bringing down the surface of the bridge, the next important part will be the pillars of the bridge. Since the foundation of the pillars has already been weakened, it will not be a difficult task to bring that down. All you have to do is use the wrecking ball and hit the pillars hard and it will come down like a pack of cards. Knocking down a bridge may take some time to complete. Eroding the foundation is what takes most of the time or else simply knocking it down is not a difficult process.

While doing this part of the job, the people involved on the ground should be very careful because any wrong step can prove to be lethal. It is just the excavator and the operator controlling the machine should be allowed to be there near the site. Rest all should be away but having a close watch at the developments. In case of any accident they should be ready to jump in and help the operator get out of the mess.

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How to build a lake with a dozer

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We all have this thought that dozers are meant for mowing down huge structures and ramming down anything and everything that comes in its way but hardly do we know that it can also be used for building a lake. Though the need of other heavy equipment cannot be ruled out but if the work of building a lake is assigned to a contractor and he does not have any other heavy equipment apart from a dozer, he can still get the work done through it. He does not have to start hunting for an excavator or something that specializes in excavating work. However, one also needs to understand that this will take long for the work to complete and also the need of an experienced operator plays quite a crucial role.

So when you are digging the ground with the intention to build a lake with a dozer, you should first check the kind of dozer you may need for the purpose. Just because you are building a lake does not mean you should be using big dozers. At times small dozers can do the trick which big dozers can’t and therefore selection of dozers in this case is of utmost importance.

The crux of the heavy equipment comes while working in different forms of land. Not every kind of heavy equipment can stand in a sloppy land. The operator might find it very difficult to balance the position of the machine. The dozers may be a slow one but they can provide power, stability and have good traction which is perhaps the most required feature for building lakes. In order to dig deep, you can make use of some special blades that are designed for the purpose of making a hole in the ground. Well, these blades have some 6 movements. They can move right, left, up, down and can tilt from right to left and vice-versa. This position is specifically used to dig deep in the ground. You can also make use of rippers to break down a hard piece of land or any rock that you hit in the earth.

Using a ripper makes more sense because it has the potential to tear apart hard materials like rock and can thus help the dozer to dig deep without much hassle.

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